Terms of Use & Privacy Policy

PRIVACY POLICY

Personally identifying information that you provide to MedReach will not be made available to third parties outside MedReach without your explicit permission.

MedReach collects personally identifying information about you only when you specifically and knowingly provide it to us. Your personally identifying information will be used to personalize your experience with MedReach, or for such other purposes as are described at any point where MedReach collects this information from you.

MedReach may make aggregate information about our customers (e.g. overall statistics) available to third parties for advertising and other purposes. Information that personally identifies you will be kept strictly confidential.

Personally identifying information which you choose to provide to another party or Web site will be subject to their privacy policy. For example, if you purchase goods or services online from a merchant you found while browsing the MedReach. Website, information you provide to that merchant is subject to their privacy policy rather than ours.

What is "Personally Identifying Information"?

"Personally identifying information" is information that can be explicitly used to identify and/or contact you as an individual. This includes information like your real name, e-mail address, mailing address, phone number, etc. Information that, by itself, cannot be explicitly linked with your "real" identity is not considered personally identifying. Examples of this are favourite or bookmarked Web sites, or your preferences with respect to how you wish to see a given page or site set up according to the selections you choose.

Links to Other Sites

Users should be aware that when you are on the MedReach website, you could be directed to other sites that are beyond our control. There are links to other sites from the MedReach website pages that take you outside our service. This includes links from advertisers, sponsors and partners that may use the MedReach. Logo as part of a co-branding agreement.

The MedReach policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond MedReach control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

E-mail to Us

When you send us e-mail, we will use your name and e-mail address only to respond to the concerns you write to us with. Your e-mail may be shared with appropriate people within the MedReach organization to help us respond to your concerns or questions.

Changes to This Policy

From time to time MedReach website may introduce new features and services. MedReach reserves the right to modify this policy at any time by notifying customers, via the MedReach website, of a new privacy policy.

TERMS AND CONDITIONS

MedReach Website User Agreement

Please review this Web Site User Agreement ("Agreement") carefully. This Agreement governs your use of the MedReach website. This Agreement exempts MedReach ("MedReach ") and other persons from liability or limits their liability and contains other important provisions to which you should review. Every time you access the web site you acknowledge and signify that you have read, understood, and agreed to be bound by this Agreement. We ask that you are not to use the web site if you do not agree with any of the provisions of this Agreement each time you access it. Every time you access the web site, the text of this Agreement as it then reads will govern your use. Accordingly, we ask that you review any changes since the last revision each time you access the web site.

Acceptance Of This Agreement

This Agreement is between you and MedReach to govern your use of the web site. Each time you access the web site you signify your acceptance and agreement, as well as the acceptance and agreement of any person you purport to represent (and for purposes of this Agreement, "person" includes any type of incorporated or un-incorporated entity), without limitation or qualification, to be bound by this Agreement and you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person you purport to represent. If you do not agree with each provision of this Agreement, or you are not authorized to agree to accept this Agreement or you do not have the legal authority to agree to accept this Agreement, you may not use the web site.

Revisions To This Agreement

You are not entitled to change, supplement, or amend this Agreement in any manner whatsoever. MedReach may, in its sole discretion, change, and supplement or amend this Agreement as it relates to your future use of the web site from time to time, for any reason, and without any notice or liability to you or any other person, by posting a revised Agreement on the web site.

Permitted Users And Access

Persons may not use the web site in jurisdictions where access to or use of the web site or any part of it may be illegal or prohibited. The web site is not to be used by children under the age of thirteen (13) and May only be used by persons under the age of majority under prescribed state/provincial law with the consent of the parent/guardian of the user. It is solely your responsibility to determine whether your use of the web site is lawful, and you must comply with all applicable laws.

Misprints, Errors and Uncertainties

MedReach endeavors to provide current and accurate information on the web site. However, misprints or other errors may occur. Accordingly, MedReach reserves the right to change the content on the web site at any time and from time to time without any notice or liability to you or any other person. In addition, statements contained on the web site, including those pertaining to scientific and clinical research, commercialization plans, strategic alliances, and intellectual property protection, other than statements of historical fact, may be forward looking statements subject to a number of uncertainties that could cause actual results to differ materially from statements made. These include, among other things, risks associated with the success of research and development programs, the regulatory approval process, competition, and financing capability.

No Advice Or Solicitation

THE WEB SITE IS FOR CONVENIENCE AND INFORMATIONAL PURPOSES ONLY. THE WEB SITE IS NOT INTENDED TO BE A COMPREHENSIVE OR DETAILED STATEMENT CONCERNING MATTERS ADDRESSED, ADVICE OR RECOMMENDATIONS, OR AN OFFER TO SELL OR BUY ANY PRODUCT OR SERVICE. YOU SHOULD SEEK PROFESSIONAL ADVICE AND RECOMMENDATIONS BEFORE ACTING OR OMITTING TO ACT BASED UPON ANY INFORMATION PROVIDED ON OR THROUGH THE WEB SITE.

Disclaimer of Warranties And Liability

This Site, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this Site and/or the call centre are provided by MedReach "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, MedReach does not warrant that:

This Website and/or the call centre will be constantly available, or available at all; or

The information on this website and/or fetched from the call centre is complete, true, accurate or non-misleading.

MedReach will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website.

MedReach does not warrant that this Site; information, content, materials, or services included on or otherwise made available to you through this Site; their servers; or electronic communication are free of viruses or other harmful components.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

You will be required to enter a valid email and phone number while using our services. By registering your details with us, you consent to be contacted by us via phone calls and/or SMS notifications and/or email. MedReach will not use your personal information to initiate any promotional emails, phone calls or SMSes.

Limitation of Liability

While MedReach takes all reasonable care to include accurate and up-to-date information on the Website, the information provided should not be relied upon as being error free or accurate and MedReach makes no representation or warranty as to the timeliness, accuracy, suitability or completeness of any information, content, services, materials and products provided on or via the Website, nor does it accept any responsibility arising in any way for errors or omissions.

As far as lawfully possible, MedReach accepts no liability or responsibility for the actions or omissions of any users of the Website in relation to the content contained herein.

All information provided on the Website is general in nature and does not constitute medical or any other form of advice and is provided 'as is' without warranty of any kind, express or implied, to the fullest extent possible under law.

In no event will MedReach be liable to any party for any direct, indirect, incidental or consequential damages or losses whatsoever arising from access to, reliance on, or use of or downloading of information from the Website, (or any associated or linked online service), including, without limitation, damages for loss of profits, business interruption, loss or information or damage to systems due to viruses or other harmful components.

MedReach is not responsible for the deletion, failure to store, misdelivery, or untimely delivery of any material accessed through the Website or external sites and will not be liable for any damage or loss whatsoever resulting from any users downloading or accessing any information or material through the Website.

MedReach does not accept any responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of the Website (including hypertext links to external sites if any) for any reason whatsoever.

MedReach does not guarantee that files or programs executed and/or downloaded from this Website or provided via this Website are free from viruses and other unauthorised or malicious code or corruption that could damage or interfere with data, hardware or software and MedReach. is not liable for any such damage or interference which may be suffered in connection with use of the online services.

MedReach does not guarantee the security of any information sent to the Website via the Internet and such information is sent at the transmitter's own risk.

MedReach does not endorse the content of advertisements appearing on the Website and has no liability in respect thereof.

INDEMNITY

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS EACH OF MEDICURE AND ITS PROVIDERS AND ALL OF THEIR RESPECTIVE AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, INFORMATION PROVIDERS, SERVICE PROVIDERS, SUPPLIERS, LICENSORS AND LICENSEES, AND ALL OTHER RELATED, ASSOCIATED, OR CONNECTED PERSONS FROM AND AGAINST ANY AND ALL LIABILITIES, EXPENSES AND COSTS, INCLUDING WITHOUT LIMITATION REASONABLE LEGAL FEES AND EXPENSES, INCURRED BY THE INDEMNIFIED PARTIES IN CONNECTION WITH ANY CLAIM OR DEMAND ARISING OUT OF, RELATED TO, OR CONNECTED WITH YOUR USE OF THE WEB SITE OR YOUR BREACH OF THIS AGREEMENT. YOU WILL ASSIST AND COOPERATE AS FULLY AS REASONABLY REQUIRED BY THE INDEMNIFIED PARTIES IN THE DEFENSE OF ANY SUCH CLAIM OR DEMAND.

ADVICE AND INFORMATION PROVIDED BY MEDICURE OR ITS REPRESENTATIVES, WHETHER ORAL OR WRITTEN, WILL NOT CREATE ANY REPRESENTATION, WARRANTY OR CONDITION OR VARY OR AMEND THIS AGREEMENT, INCLUDING THE ABOVE DISCLAIMER, LIABILITY EXCLUSION, LIABILITY LIMITATION, RELEASE AND INDEMNITY PROVISIONS, AND YOU MAY NOT RELY UPON ANY SUCH ADVICE OR INFORMATION.

The exclusion of certain warranties and the limitation of certain liabilities are prohibited by legislation in some jurisdictions. Such legislative limitations may apply to you. The disclaimer, liability exclusion, liability limitation, release, and indemnity provisions in this Agreement survive indefinitely after the termination of this Agreement.

Termination

We may terminate and/or suspend your registration immediately, without notice, if there has been a violation of these Terms of Use or other policies and terms posted on the Site by you or by someone using your Credentials. We may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. MedReach shall not be liable to you or any third party for any termination of your access to the Site and/or the Services. Further, you agree not to attempt to use the Site and/or the Services after any such deletion, deactivation or termination.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Trademarks

Unless otherwise indicated, the MedReach and Open Appointments logos appearing on the Website are trade marks belonging to MedReach. Any use of these trade mark without the prior written consent of MedReach. is a breach of the Trade Marks Act 1995 (Cth) and relevant laws in other countries and is expressly prohibited.

Third party trade marks may appear on this Website and all rights therein are reserved to the registered owners of those trade marks.

Liking and Framing the Website

Links to the web site without the express written permission of MedReach is strictly prohibited. MedReach reserves the right to cancel and revoke any permission it may give to link to the web site at any time, for any reason, without any notice, and without any liability to you or any other person. The framing of the web site or any of its content in any form and by any method is strictly prohibited.

Postings and Unsolicited Submissions

MedReach does not want you to, and you should not, send any confidential or proprietary information to us via the web site and/or e-mail. You agree that any information or materials that you or individuals acting on your behalf provide to MedReach will not be considered confidential or proprietary. By providing any such information or materials to MedReach, you grant to MedReach an unrestricted, irrevocable, world-wide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that MedReach is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to MedReach. You further recognize that MedReach does not want you to, and you warrant that you shall not, provide any information or materials to MedReach that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another. You may not use technologies in connection with your use of the web site to post comments, communications, or any other data of any kind to or on the web site with the intention that such postings may be viewed by other users of the web site.

Appointment Booking Information

Online Appointments will be confirmed based on first Come first serve.Filling up the online appointment form doesn't confirm any confirmation. Appointments will be confirmed based on available slots and doctors availability. You may receive a confirmation either through E-mail or by SMS.Patients are requested to book for an appointment atleast ONE hr before the entered date. Last minute appointments will not be entertained unless and until it is critical or when slots are available with us.